Descriere job

What are we looking for?

Excellent command of spoken and written French

Good command of English is also required

Good computer navigation skills with knowledge of Microsoft Office

Knowledge about the Travel Domain would be an added advantage

Excellent customer servicing skills and customer service focus

Very good business writing skills

Strong written and oral communication skills

Active listening skills

Team work / Managing Self / Adaptability

Openness to Coaching and Feedback

 

Which are the main responsibilities?

The main responsibility of this role is to manage online requests for hotel, rail and car bookings for French customers.

Processing hotel, rail and car bookings using client specific applications and any other systems/tools required to complete the tasks

Communicating with client through phone, chat or email to ensure timely processing of booking requests

 

What do we offer?

Competitive salary remuneration

Attractive non-financial benefits package

Bonus for French skills

Bonus for performance

Private medical insurance

Lunch tickets

Full-time and indefinite employment contract

Professional and continuous training

Building a career within a multinational team.