DESCRIERE JOBAdecco Permanent Placement is recruiting for an international company Customer Service Agent with English for their Cluj Branch.
- Handle complaint and escalations .
- Complete KYC procedures on the Company’s clients’ customers.
- Process deposits and withdraws in and from customer accounts.
- Troubleshoot problems with deposits and withdrawals.
- Handle responses to marketing campaigns and crediting bonuses to customer accounts.
- Compile daily and weekly figures for supervisors, managers and senior management.
- Liaise with Clients’ agents and distribution partners.
- Liaise with Clients’ suppliers and platform owners.
- Other ad hoc duties.
- Strong communication and time management skills
- Attention to details and great mastery of the Microsoft Word/Excel
- Due to the nature of the role, verbal and written English proficiency is required
- Able to work evenings and weekends around the rota
- Keen interest in Sports, especially football is preferable although not mandatory.
Poti aplica direct prin Adecco aici