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Today technology is driving the world. And at we are driving the technology for one of the leading international wholesalers specializing in food - METRO. From ecommerce to checkout, to delivery software, we work on a wide range of products to meet the needs of our users - METRO’s customers and employees from across 25 countries. With passion and responsibility, we move the wholesale industry towards digitization and leverage METRO’s long history and expertise in B2B for building a more sustainable market ecosystem.

Purpose of your new department

Customer Order Fulfillment domain supports METRO delivery business by providing the IT solutions for managing goods locations and picking processes as well as the transport planning, optimization, execution and tracking solution.

The 5 products in the domain are interacting with other products in the IT landscape so that together provide the best business value for METRO customers and employees using them.

My Responsibilities:

I am responsible for bringing business value through our domain solutions. I am the trustful partner for our business stakeholders and countries clients.


  • Promotes and ensures the understanding of the strategy within the domain
  • Defines the vision and the mission for the domain
  • Tracks the implementation of domain’s strategy
  • Supports the innovation and the digital transformation of METRO business
  • Implements company strategic decisions and initiatives
  • Consciously strives for the understanding of the organizational eco-system (e.g. MAG, countries, partners)
  • Engages in experimental initiatives meant to increase the organizational efficiency and effectiveness
  • Participates to internal and external networking events
  • Promotes unit’s products towards other entities
  • Identifies and integrates interdependencies with other domains and solutions


  • Establishes the quality standards related to the expertise levels
  • Delivers best practice sharing sessions
  • Offers coaching to other colleagues to support the product trio
  • Continuously runs competitors and market trends analysis
  • Leverages external services with diverse partners for best in class solutions
  • Analyzes, interprets, and makes data driven decisions
  • Contributes with ideas and initiatives meant to grow the METRO business (e.g. new digital services and products)


  • Optimizes the allocated budget for domain’s solutions and products
  • Plans employees’ related costs and business solutions related costs


  • Acts as a mentor and coach for direct reports (e.g. related to employees’ career and development)
  • Proactively uses employee instruments in order to better understand and approach employee-related topics
  • Identifies improvement opportunities and strengths which could enable the talent of direct reports
  • Moderates team’s dynamics (e.g. conflict, team development)
  • Integrates different perspectives and tools for getting the desired outcomes
  • Facilitates the development of the belonging feeling and build psychological safety across the team
  • Is a brand ambassador for to all employees and to the market as a whole

You are a great fit:

  • When creating and maintaining a high-performing team is your preoccupation
  • When you can apply different situational leadership styles based on circumstances
  • When you have expertise (i.e. knowledge regarding logistics processes)
  • When you can prove you know how to apply strategic thinking
  • When you have applied Product Management Methodology successfully
  • When you know how to build and strengthen the collaboration with multiple stakeholders
  • When your mindset of decision making is data driven

Our general Benefits:

  • Work life-balance: flexible working time, work from home forever, celebrate your birthday with a free day;
  • Personal growth: trainings in the area of soft, technical and business skills, free Bookster account, opportunity to learn and work with a variety of technologies;
  • Well-being: online sport activities, fitness centers discounts, health and life insurance, private pension, lunch tickets;
  • Working mode: multicultural, self-organizing teams, agile environment;