We are a team of young professionals with various interests and educational background, but united by the goal to assist others. We currently look for a new colleague with:
- Advanced French language skills (especially written communication);
- Good knowledge of English;
- Excellent verbal and written communication skills;
- Good computer skills (Microsoft Office, Internet, E-mail);
- Good problem-solving skills and an analytical mindset;
- Customer orientated approach and very good communication skills.
- Communicates by e-mail and through social media (Facebook) with survey respondents from French, Belgium and Switzerland;
- Investigates complaints, alerts the responsible departments and collaborates efficiently to reach a satisfying resolution for the respondent;
- Monitors community content (quick polls, comments) posted by members;
- Updates the database according to requests;
- Provides relevant feedback to other teams with the aim to trigger process improvements
- Draws up monthly reports in order to monitor his/her support activities, as well as those related to the communication with the respondents.
- Competitive salary & benefits package
- Excellent career opportunities within a multinational company
- Young and dynamic working environment
- Work from home
- Online Learning platform
- Medical insurance
- Benefit Online platform
- Cafeteria: coffee, tea, fruit day
- Taxi vouchers for night shift
- Thematic party – Christmas, Annual Event, Kids Days etc.
- Sport events/ others
Job location: Bucharest
To apply, please send your CV to firstname.lastname@example.org.