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Role and Responsibilities

The Network System Engineer will be a member of our Global Infrastructure Network Operations Team. Will be responsible for network operations and infrastructure services for customers in the US and EU.

As a part of the Network Team, the candidate’s responsibilities will include day to day hands-on network operations management, service management including incident management, change management, participation in meetings, create and maintain documentation.

The working environment includes, but is not limited to: Cisco, Meraki or Juniper routers, switches, Cisco ASA/FTD firewalls, SD-WAN concepts, Citrix is a plus.

Key Responsibilities:

  • Managing our client’s data centers infrastructure
  • Configuring and administering routers and switches in a multi-vendor environment
  • Configuring and administering firewall and ACLs
  • Configuring and administering network monitoring tools
  • Manage network services (DNS, email, IP address, logical architecture, etc.)
  • Contributing to the design, implementation, and support of all network environments
  • Supporting and troubleshooting switches, routers, firewalls, VPNs
  • Building, monitoring, and maintaining high-volume, low-latency, distributed platforms
  • Performing network-based security risk assessments
  • Analyzing and optimizing performance in high-traffic applications and databases
  • Assisting customers in troubleshooting and solving issues
  • Developing a thorough understanding of our core products and how our customers (and their customers) interact with it


Required Technical and Professional Expertise

  • Minimum of 3+ years’ experience focused on Data Center network support, configuration, and implementation
  • Minimum 3+ years of core switching, routing, MPLS, and FWs
  • Minimum of 3+ years’ experience in enterprise-level networking with knowledge in TCP/IP, Routing Protocols (OSPF and BGPv4, etc.), SMTP, and SNMP.
  • Exposure to Cisco UCS platform and related switching configurations
  • Experience in SD-WAN is a plus
  • Networking and security architecture and engineering support experience across local, regional, and global domains
  • Excellent overall understanding of Cisco products;
  • Cloud experience is highly desirable - 1-2 years of hands-on experience with Cloud Technologies AWS or Azure (preferably both)
  • Experience in implementing and supporting new technologies and understanding of associated business implications;
  • On-call schedule and after-hour maintenance events are required from time to time;
  • Bachelor's degree or equivalent, preferably in computer engineering, systems, or related field
  • CCIE, CCNP, or equivalent industry &/or business networking experience desired.