Support: people to do 1st and 2nd line support on Sophis.
Perfect profile is having a good ops engineer that can work on functional support activities to do all-round incident management (procedural part, technical part and functional part).
Support works in 2 shifts: early: 08:00 - 14:00 and late : 14:00 - 20:00 CET.
Basic skills needed:
o Support experience as functional Ops engineer, being first line of interaction with users in case of any issue, functional or technical in nature
o Experience with all sides of service management such as incident, problem and change management
o Demonstrable experience on Finastra's Sophis (Functional and IT)
o Experience in working with solutions on the Windows platform (Citrix, Windows servers, ...)
International hub for technology & innovation, developing IT solutions across organization in areas such as Core Banking, Big Data, Financial Markets, Data Management, Touch Point Architecture and many more. By using the latest methodologies in software development, our fast growing team work for international projects that go beyond traditional banking.
We kindly inform you that we will contact only chosen candidates. If you are interested in the above position, please apply by submitting your CV in English