DESCRIERE JOB

JOB DESCRIPTION
             

The position is located in Bucharest, Romania.

The Technical Support Engineer will work in shifts and will have the following responsibilities:

  • Answer calls from Ceragon customers.
  • Follow helpdesk process to support cases.
  • Work in lab to re-produce field issues and for self-training.
  • Monitor customers’ networks and act according to the relevant process.
  • Support Ceragon engineers in the regions.

By joining our team, you will enrich your experience and work closely with high-end technologies and have global interaction with hi-tech professionals.

JOB REQUIREMENTS
             

The ideal candidate has the following:

Must:

  • Electronic/Communication/Computer engineer (BA/BSc).
  • Proven knowledge and experience with IP-Networking.
  • 2-3 years of experience with interfacing customers (support, presale).
  • Proven Excellent English knowledge – fluent in reading, writing and speaking.
  • Proven Excellent Spanish knowledge – fluent in reading, writing and speaking.
  • Willing to work in shifts, including weekends.
  • Excellent communication skills.

Advantage:

Proven knowledge and experience with:

  • CCNP or equivalent.
  • Radio communication.
  • Microwave.
  • Experience in installation and commissioning of microwave radio systems.

We are looking for a candidate with excellent communication skills, capable of self-learning and working in a challenging environment, who is highly motivated and able to work under pressure, as well as willing to work as a team player.