For our client, a Finance Shared Services Center based in Bucharest - Pipera, we are looking for a Collection Agent (French speaker).

The company offers fully professional services in a wide variety of industries, from mining & metallurgy, oil & gas, environment & water to infrastructure and clean power.


  • Accurate execution of collection related tasks, working procedures and strategy;
  • Perform client account reconciliations;
  • Perform root cause analysis, identify issues/gaps and provide resolutions;
  • Constantly communicate with clients in the portfolio, project teams and other FSSC departments; interrelated to Accounts Receivable process;
  • Identify areas where process/system improvements are needed;
  • Share knowledge by contributing to the creation/update of team procedures and documentation;
  • Perform other tasks related to Resolution & Inquiry activities.


  • University Degree (studies in Economics is plus) or relevant work experience;
  • At least B2 French language level, English is a plus;
  • Experience in the credit and collections field (would be a plus);
  • Excellent communication skills;
  • Experience in customer servicerelated tasks is a plus;
  • Knowledge of the Order-to-Cash process is a plus;
  • Excellent knowledge of Microsoft Office Suite.

Capabilities and qualifications:

  • Strong problem-solving skills;
  • Excellent communication skills;
  • Strong team player;
  • Result and customer service oriented;
  • Able to efficiently manage time, set priorities and complete multiple tasks simultaneously;
  • Attention to details paired with good analytical abilities;
  • Work experience in a shared service environment is a plus.


  • Direct contract with our client;
  • Flexible working schedule organized in shifts (9:00-18:00, 10:00-19:00, 13:00-22:00 (13:00 – 22:00: 8 days/month);
  • French language allowance;
  • Free French language classes;
  • Motivational financial package & flexible benefits;
  • Team and Fun@Work activities;
  • Employees Wellness Program – fresh fruits, chair massage, employee wellness rooms;
  • Learning and Development programs, Career opportunities;
  • CSR & Sport activities;
  • An open and dynamic work environment.

For those interested in this position, we are looking forward to receive your CVs at