What we do
Voice, video, chat, contact center. In the cloud.
Who we are
We are a leading provider of enterprise cloud communications solutions that help businesses transform their customer and employee experience.
With one system of engagement for voice, video, collaboration and contact center, and one system of intelligence on one technology platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations.
We have 1800+ employees globally and operate in 100+ countries across six continents.
We have been present on the Romanian market since 2015 with an R&D center in Cluj-Napoca, following the acquisition of Quality Software Corporation, a small startup developing speech analytics technology for contact centers. The team, counting six people at the time, are still with us. In February 2019 we hit the 200-employee milestone in the Cluj office and are still counting.
What makes us different
With over 30 years of R&D innovation we currently own 175+ patents. Throughout our history we were the first ones to hit major milestones in intellectual property relevant to the Cloud Communications industry.
Today we are the only provider of unified cloud communications to own all its technology. Our single, proprietary platform - the 8x8 Communications Cloud™ - offers unified communications, team collaboration, contact center, analytics and other services to business customers on a Software-as-a Service (SaaS) model, providing businesses with a secure, reliable and simplified approach to transition their legacy, on-premise communications systems to the cloud.
In August 2019 we were recognized as a Leader in the Gartner Magic Quadrant for Unified Communications as a Service for the 8th consecutive year (press release available here).
In October 2019 we earned two prestigious Golden Bridge Awards®, including a Gold award for company of the year in the Information Technology Cloud/SaaS category, and a Silver award in the Unified Communications (Service) Innovations category (press release available here).
We are active in the tech community. We organize hackathons, workshops, innovation discovery sessions, we host meetups, and we run an annual summer Internship program to welcome students in our teams and our culture.
We have amazingly talented people on our engineering teams, all committed to delivering best-in-class technology and ensuring that our customers get the support they need.
Values and culture
We have a strong company culture and an utmost belief in the notion that people make companies.
We have employees all around the world and we take great pride in our diversity of thought which, we believe, is also a key source of our strength.
We invest in our employees and we are committed to ensuring they have the benefits and the tools they need to succeed.
To quote Vikram Verma, our CEO, “our commitment is if you’re committed to us we want to make sure we commit to you”.