What we do
Voice, video, chat, contact center. In the cloud.
Who we are
We are a leading provider of enterprise cloud communications solutions that help businesses transform their customer and employee experience.
With one system of engagement for voice, video, collaboration and contact center, and one system of intelligence on one technology platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations.
We have 1700+ employees globally and operate in 100+ countries across six continents.
We have been present on the Romanian market since 2015 with an R&D center in Cluj-Napoca, following the acquisition of Quality Software Corporation, a small startup developing speech analytics technology for Contact Center. In February 2019 we hit the 200-employee milestone in the Cluj office and are still counting.
What makes us different
We own all our technology and have more than 175 patented innovations. Throughout our history we were the first ones to hit major milestones in intellectual property relevant to the Cloud Communications industry.
Our single, proprietary platform - the 8x8 Communications Cloud™ - offers unified communications, team collaboration, contact center, analytics and other services to business customers on a Software-as-a-Service (SaaS) model, providing businesses with a secure, reliable and simplified approach to transition their legacy, on-premise communications systems to the cloud.
In November 2020 we were recognized as a Leader in the Gartner Magic Quadrant for Unified Communications as a Service for the ninth year in a row. We are the only vendor in our industry to have achieved this acclaimed status every year since the UCaaS Magic Quadrant has existed (report available here).
We are also the only Leader in the UCaaS Gartner Magic Quadrant to have been also recognized in 2020 and for the sixth time in a row as a Challenger in the annual Gartner Magic Quadrant for Contact Center as a Service (report available here).
We organize hackathons, workshops, innovation discovery sessions, host meetups, and run an annual summer Internship program to welcome students into our teams and our culture.
We have amazingly talented people on our engineering teams, all committed to delivering best-in-class technology and ensuring that our customers get the support they need.
Values and culture
We have a strong company culture and an utmost belief in the notion that people make companies.
We have employees all around the world and we take great pride in our diversity of thought which, we believe, is also a key source of our strength.
We invest in our employees and we are committed to ensuring they have the benefits and the tools they need to succeed.