OPENTEXT - THE INFORMATION COMPANY
Together, Carbonite and Webroot form the SMB and Consumer Division of OpenText. The mission of our joint offering is to make cyber resilience simple, reliable and accessible in the connected world. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit and our employees are empowered and encouraged to build their careers at OpenText.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
Your Impact
As a Billing Coordinator at OpenText, you will play a key role in ensuring billing accuracy and supporting the company’s financial operations. You’ll collaborate closely with Sales, Billing Specialists, and other stakeholders to ensure seamless order processing and invoicing aligned with our billing KPIs and internal metrics. Your attention to detail, problem-solving skills, and commitment to continuous improvement will help drive operational excellence and support our mission to simplify and accelerate enterprise information management.
What the Role Offers
- The opportunity to work in a global leader in Enterprise Information Management (EIM), with a presence in over 120 locations worldwide.
- A dynamic and digital-first work environment that embraces change and innovation.
- Exposure to complex legal agreements and revenue recognition processes.
- A collaborative team culture focused on continuous improvement and process automation.
- A chance to contribute to strategic billing initiatives and integration projects.
- Professional growth in a high-tech, software services environment.
What You Need to Succeed
- Education & Experience:
- University or college education in a relevant discipline (Finance & Accounting is an asset).
- Minimum 2+ years of experience in billing or a related field, preferably in software services or high-tech industries.
- Skills & Knowledge:
- Strong customer service orientation.
- Proficiency in billing systems and Microsoft Office; experience with SAP and Salesforce is a plus.
- Solid understanding of accounting principles and revenue recognition.
- Ability to interpret legal agreements is an asset.
- Excellent organizational skills and attention to detail.
- Strong communication skills—both written and verbal.
- Ability to work under pressure and meet tight deadlines.
- Multilingual skills (Portuguese) are considered an asset.
- Self-starter with a collaborative mindset.
- Adaptability and a proactive approach to change and learning.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
