OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
Your impact
As a Billing Representative at OpenText, you will play a vital role in ensuring billing delivery excellence within the Order to Cash function. Your expertise in software services billing, strong customer service skills, and ability to collaborate with key stakeholders will contribute to accurate and efficient billing operations. You will support process automation goals, lead change initiatives, and help drive continuous improvement within the billing function.
What the role offers:
Ownership of a portfolio of orders, ensuring accurate billing and achieving billing targets.
Collaboration with Sales and Collections to resolve billing and reconciliation issues.
Opportunities to drive process improvements and automation within global billing operations.
Responsibility for managing customer inquiries and ensuring adherence to internal controls.
Participation in acquisition integrations and continuous improvement initiatives.
Involvement in audits and month-end, quarter-end financial targets.
What you need to succeed:
Minimum 3+ years of experience in software billing, preferably in the software services or high-tech industry.
Strong working knowledge of billing systems and Microsoft products; experience with SAP and Salesforce is a plus.
Strong customer service and business partner skills.
Understanding of accounting principles and US GAAP Revenue Recognition.
Excellent attention to detail, analytical ability, and organizational skills.
Ability to work under pressure, meet tight deadlines, and train peers in new processes.
One last thing
OpenText is more than just a corporation; it's a global community where trust is foundational, the bar is raised, and outcomes are owned.
#LI-Hybrid
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
