Short Description
As a member of the team, you will leverage your proficient knowledge of Finance & Accounting to participate in meeting service levels, key measurement targets of the team and deliver a high quality and cost-effective service. You will be proactive in ensuring the delivery of a customer focused service to client.
Qualifications
- Minimum B2 level of English and Italian;
- High level of Customer Service skills, Client-focused attitude;
- Good analytical and communication skills;
- Ability of prioritizing and organizing own work in order to deliver within agreed timelines;
- Able to work in a dynamic environment, with people from diverse culture;
Job Responsibilities
- Monitoring accounts and contacting clients (calls, e-mails) to ask them about their overdue payments;
- Investigating and resolving unapplied payments;
- Updating account status records and collection efforts;
- Reporting on collections activity and accounts receivables status;
- Collecting relevant information and following up on other parties to complete the dispute resolution;
- Ensuring that operations are run according to engagement’s financials / budget (cost control, review financial data, budgets / forecast, ensure proper billing / invoicing based on contract etc.);
- Displaying ability to proposes improvements to optimize and increase efficiency and effectiveness within the delivery.
