Are you looking for a multicultural environment to develop yourself and your skills? Join the Foundever team to experience thе culture of a multinational company!︀︊︈︇︋︊︂︌︂︆︄︅︁︁︎︌︈︂︇︍︈︆︅️︊︄︈︌︊︎︂︎
If you are thе type of person that has a solution to every problem, you like keeping thе pace with technology and enjoy sharing your knowledge, then you are our missing piece.
Your profile:
• Very good German and good English skills, both spoken and written;
• Successfully completed commercial training and a few years of professional experience in telephone customer consulting and support desirable;
• Understanding of business management contexts;
• Excellent handling of MS Office;
• High self-motivation and personal responsibility;
• Open and positive communication style;
• Team player with a quick grasp;
• High resilience as well as ability to handle stressful situations and conflict;
• Flexibility and adaptability;
• Independent and structured way of working.
Your tasks:
• Advising and supporting customers with a focus on high customer satisfaction;
• First point of contact for our customers and recording and maintaining customer data;
• Handling telephone and written inquiries up to finding a solution;
• Close collaboration and support of the area-responsible Sales Manager;
• Handling complaints and clarification with the relevant contacts;
• Supporting the optimization of processes;
• Managing pool databases and general administrative tasks as well as data maintenance;
• Contributing to projects by bringing in your own ideas.
Join our team of professionals at Foundever and we will offer you:
- Paid professional technical training.
- Transportation cover.
- Monthly performance-based bonuses.
- 35 RON/day meal tickets.
- Private medical insurance.
- Bring a Friend program.
- Various discounts for restaurants, travelling etc.
- A well-defined career path with many opportunities to grow in different directions.
- Exposure to a multicultural and multilingual environment.
