Candidates matching the criteria below will be invited to TL department for a training program. Successful ones will be registered in TL pool, and they will go back to tables. When there is an official opening, they will be provided with an offer for TL position.
About You
Application Criteria
You should be a Senior Dealer for at least 6 months
No DR in the last 6 months prior to the application
No more than 2 explanatories in the last 6 months prior to the application
Maximum 4 days of medical leave in the last 3 months prior to the application
Advanced level English
Computer Skills (MS Office / Google Drive / familiarity with back-office type of databases)
Integrity, kindness, fairness
Team player
Ability for high level communication
About the Role
Checking the performance of the Game Presenters and Shufflers for continuous improvement
Planning regular daily or weekly training/re-training sessions
Shift swaps handled
Schedule balancing
The ability to work in a team
Initiate and lead the disciplinary processes
Incidents and/or concerns occurred during the shift to be handled
Evaluating employees based on evaluation rules and templates
Have regular one-on-one team members and provide feedback.