OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
Your impact
As an IT Asset Management (ITAM) Analyst you will responsible for tracking, managing, and optimizing the lifecycle of IT infrastructure hardware and software assets within the Cloud Digital Operations Organization (Infrastructure Team). This role ensures accurate inventory, compliance with licensing agreements, and cost-effective asset utilization. You will collaborate with Infrastructure leadership and technical teams to maintain data integrity and support strategic decision-making to support OpenText environments.
What the role offers
- Maintaining and updating the IT asset inventory system, ensuring accuracy and completeness.
- Monitoring asset lifecycle stages: procurement, deployment, maintenance, and disposal.
- Reporting on compliance with software licensing agreements and regulatory requirements.
- Conducting regular audits and reconciliations of hardware and software assets.
- Collaborating with Infrastructure leadership to manage asset acquisition and renewals.
- Generating reports and dashboards to provide insights into asset utilization, optimization, disposition and currency.
- Supporting incident and change management processes by providing asset-related data.
- Developing and maintaining ITAM policies, procedures, and documentation.
- Assisting in forecasting asset needs and budgeting for IT hardware and software.
- Identifying opportunities for process improvements and automation in asset management.
What you need to succeed
- Bachelor’s degree in Information Technology, Business Administration, or related work experience.
- 2+ years of experience in IT asset management or related IT operations role.
- Familiarity with ITAM and data analysis tools
- Strong understanding of software licensing models and hardware lifecycle management.
- Excellent organizational and communication skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Experienence using AI to automate processes and reduce manual workload.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
