EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are searching for a skilled Lead DevOps Engineer to guide our team in implementing and managing cutting-edge End User Computing (EUC) and virtual desktop environments. This role involves driving innovation, ensuring optimal performance, and maintaining security standards while collaborating across teams to deliver seamless solutions.
Responsibilities
- Design, implement, and manage Citrix & Azure Virtual Desktop (AVD) environments to ensure optimal performance, security, and user experience
- Monitor and maintain Citrix & AVD deployments, including troubleshooting issues related to connectivity, performance, and user access
- Collaborate with cross-functional teams to integrate AVD solutions with existing infrastructure and applications
- Provide technical support and training to end users and IT staff on Citrix & AVD-related topics
- Create and maintain documentation for Citrix & AVD configurations, procedures, and troubleshooting guides
- Participate in capacity planning and scaling of AVD resources to meet organizational needs
- Ensure compliance with security policies and regulations in the Citrix & AVD environment
- Develop and enforce best practices for AVD configuration, deployment, and management
- Design, deliver, automate, and script modules for related Azure services supporting AVD host pools
- Stay current with AVD features, updates, and industry trends to continuously improve the virtual desktop environment
- Collaborate with vendors and third-party providers to support and enhance AVD solutions
- Resolve complex technical problems at a 3rd level of support when required
Requirements
- Bachelor's degree in IT or a related field is mandatory, Master’s degree is an asset
- Background in architecting and participating in complex EUC solutions in international environments or multinational organizations for over 5 years
- At least 1 year of relevant leadership experience
- Expertise in EUC/Workspace platforms: On-prem Active Directory/Azure Active Directory, Networking platforms, Imaging, Packaging, Intune, SCCM, Workspace One/AirWatch, with a strong focus on Azure Virtual Desktop & Citrix
- Familiarity with Microsoft 365 Administration is a valuable addition
- Proficiency in DevSecOps tools and technologies such as GitHub, Azure DevOps, and CI/CD pipelines
- Several years of experience in EUC & Workspace projects, including major Windows upgrades, EUC conversions from on-prem to cloud, and Citrix upgrades and migrations to Azure
- Knowledge of agile methodologies and tools such as Jira and Scrum
- Competency in resolving technical problems acting as 3rd level support for projects
- Strong upward and downward communication skills at all levels
- Excellent problem-solving skills and attention to detail
- Team player with a proactive attitude
- Ability to multitask and stay calm under pressure
- Flexibility to adapt to different situations and multicultural environments
- Excellent command of written and spoken English (B2+ level)
Nice to have
- Microsoft-related certifications
We offer
- We believe that the greatest strength of the company is its people. EPAM is fully committed to help its employees to reach their full potential and achieve their professional goals through continues learning. With this in mind, we would like to introduce to you few of the many opportunities and services which we believe will help you expand your current knowledge:
- Full access to cutting-edge tools and technologies
- Competitive compensation depending on experience and skills
- All-around Social package: professional & soft skills training, medical & family care programs, sports
- Relocation opportunities
- Free English classes
- Unlimited access to LinkedIn learning solutions
- Continuous experience exchange with experts and professionals worldwide
- Friendly team and comfortable working environment
- Engineering, corporate, and social events within and outside the Company
- Flexible working schedule
- Opportunities for self-realization
