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Sales Support Analyst_Voice and Contracts - GTS Telecom
Aplică

Sales Support Analyst_Voice and Contracts

Publicat 02.07.2025 | Expiră 16.08.2025
Aplică

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About Us:

GTS, a member of Deutsche Telekom Group, is a prominent IT & C service provider in Romania and ensures robust security and reliable IT&C solutions for our customers, medium and large businesses.

The company has 150 employees and has been contributed to the development of IT&C market since 1993, being the first company that provided internet services in Romania.

With a commitment to quality and cutting-edge technologies, we have embarked into a strategic journey to evolve into one of the most important IT&C integrators in Romania, investing in diversifying and growing its portfolio of services.

 

Responsibilities:

  • Wholesales Voice activities:

o Billing;

o Reporting;

o Numbering;

o Porting;

o You will act as contact point for the interconnect partners;

  • Contract management activities (support Sales Team in contracts preparation):

o process documents/information in our systems after sign off;

o process installation tasks;

o process various tasks;

o archive contracts etc.

  • Monitoring billing is also an important part of your job;
  • Reporting and sales analysis is one of your core responsibilities;
  • You will cooperate with other departments on sales-related topics (e.g.: Finance, Service Delivery etc.).

 

Qualifications:

 

  • You have a Business or Commercial bachelor’s degree or similar qualification.
  • At least 2 years’ experience in sales administration, sales support and/or customer service, preferably in an international organization.
  • You have experience in drafting contracts (demonstrated knowledge: contracts structure, contracts type, contracts writing, etc.)
  • You have experience in the Telecom area, preferably Voice operations (voice account administration, voice billing, traffic reports, porting processing, number allocation, interconnect partners administration, internal and external reports: ANCOM, INS, etc.)
  • You have an Advanced level of Microsoft Excel (pivot tables, advanced formulas etc.);
  • You enjoy finding solutions even when you must resort to creativity. You feel comfortable taking control of situations, when you feel the success of the team depends on it;
  • You have experience in data management and strong adherence to procedures;
  • You are an organized and detail-oriented person. You can focus on goals, set priorities, and successfully complete many tasks, even when everything is going very fast;
  • You can easily build relationships with people. You like to analyze things and solve issues;
  • You're curious. Do you believe that lifelong learning allows you to improve in accordance with today's complex environment?
  • Last but not least, you are fluent in English :).

 

Benefits:

  • Competitive salary and benefits package with additional benefits:
  • Flexible benefits budget;
  • Private health insurance for you and your family.
  • Great opportunities for career development;
  • Work with cutting-edge technologies;
  • Collaborative work environment;
  • Hybrid work;
  • Easily accessible location.
GTS Telecom

GTS Telecom

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Angajat Entry level (< 2 Ani)
Tip job Full-time
Orașe Hybrid (Bucuresti)
Limbi străine Engleză