About Bosch Service Solutions in Timișoara
Bosch Service Solutions is a leading service provider of enterprise and IT solutions. It designs and provides best-in-class services, including software-based solutions, consulting and management, AI, automation and customer experience. We’re on a mission to exceed customer expectations and continually elevate industry standards. Our colleagues contribute to this mission through their commitment, in an environment where diversity is valued and where everyone can bring their own contribution.
Our promise to our colleagues is rock-solid: we grow together, we enjoy our work, and inspire each other. Join us and see the difference.
Work #LikeABosch
We are looking for an enthusiastic Project Manager to lead one of our Project Management teams of seasoned professionals. Your aim is to ensure excellent service delivery to our customers (Bosch internal), combined with functional delivery responsibilities. Assignments can vary from development of IT products and solutions to migration/M&A projects, spanning pretty much over all Bosch divisions and international/global coverage.
Main objective of the job:
- Responsible for the activity and results of his/ her own team of subordinates;
- Supervises the activity of all the subordinates involved in the project/ service.
- Functional responsibility 50% of the time for project related activities
Leading area:
- Identifies situations that might alter the quality of the services provided and proposes measures to overcome such situations;
- Designs, checks and updates work instructions;
- Keeps the Service Manager constantly up to date regarding the activity within the project/service;
- Prepares and regularly submits reports to the Service Manager;
- Is consulted on developing the BCP (Business Continuity Plan) concept, on Risk Management as well as on drawing up the project strategy;
- Monitors the feedback provided by other departments regarding various situations and takes all appropriate measures to correct potential errors;
- Monitors and interprets the project-specific KPIs (Key Performance Indicators), while also proposing and applying measures to improve them;
- Is responsible for creating the project/service OrgChart;
- Submits monthly attrition reports;
- Keeps in touch with the client’s designated contact persons throughout the project/service;
- Plans the on-site visits of the clients;
- Is responsible for the internal escalations (to the management) as well as the external ones (to the client);
- Prepares and submits regular reports (on a daily, weekly and monthly basis) or exceptional reports, as requested by the client or the management;
- When necessary, travels to the client’s location or communicates with the client via conference calls;
- Makes sure that the procedures and work instructions are correctly enforced within the team;
- Coordinates, supervises and provides support to the subordinates;
- Periodically organizes performance evaluation sessions for his/her team and fills out the evaluation form;
- Periodically organizes feedback and coaching sessions for each subordinate, while proposing incentives and disciplinary measures;
- Monitors and interprets Goals and KPIs for each subordinate, while proposing improvement measures;
- Organizes and chairs team meetings, in order to inform his/ her team about any internal or external topics that are relevant to their activity;
- Approves and has responsibility regarding status at any business trips of his/her team;
- Provides support to the HR department in redacting documents regarding the service activity (job descriptions. addenda comprising performance objectives etc.);
- Is part of the hearing committee if a team member undergoes a disciplinary hearing;
- Prepares, checks and if necessary submits monthly time keeping records to the HR department;
- Collaborates with the HR department in the recruitment and selection process (providing job profile, creating the WorkON, attending the interview, taking the decision);
- Is consulted about the event of contractual changes (salary, position, extension, etc.) as well as regarding over-time and bonus;
- Collaborates with the HR department for the following processes: GPD/TAR/ASR. These processes are organized on yearly basis, except GPD which could happen twice per year at subordinate level;
- Collaborates with the HR department regarding the associate satisfaction survey;
- Provides the necessary information to the IT department when a new associate is hired (NT user etc.);
- Provides support to both the IT and the Purchasing department in the inventory process;
- Collaborates with the Quality department in preparing the documents for auditing (internal, C/AU, SO, ISO);
- Discusses any queries regarding procedures, work instructions, products and services with the Quality department, including CIP activities;
- Is familiar with and abides by the Integrated Management System - Handbook and Procedures (Quality, Environment, Occupational Health and Safety), which concern one’s activity;
- Responsible for meeting the project requirements and managing global / international project scope, quality, sched-ule, budget, resources, and risk.
- Leading Projects up to/including B level according to Bosch internal guidelines
Functional area:
- Applying Waterfall or Agile Methodologies in Projects
- Keeps overview on project planning, maintains WBS, OPL and Status Report;
- Responsible for budget controlling;
- Prepares QG documentation/maintains templates and plans;
- Coordinates audit schedules and prepares the pre-audit and audit activities (designs archiving structure, collects documents, coordinates wording of questionnaire);
- Responsible for the implementation of new projects, project quality management and project management training, guidance, and support.
- Responsible to plan, organize, motivate and control resources in order to achieve the established goals.
- Managing project scope and change control and escalating issues where necessary.
- Monitoring project progress and performance.
- Lead function in directing the project team.
- Report on a regular basis about the project status.
- Ensure that the project deliverables are on time, within budget and at the required level of quality.
- Focus on Risk Management to proactively manage project risk, mitigating as necessary and prepare response plan and measures.
- Offer support and guidance for Junior Project Managers.
- Participate in takeover of responsibilities
- Joining regular meetings for feedback
- Ensuring a personalized training plan and focus for each junior PM
- Joining status calls to support the project team.
- Overview and support in project management internal and central directives. Responsibility to ensure compliance with functional methods and processes.
- Create, update and track the overview and status for all internal and customer projects for BSO-Romania
Studies:
- University Diploma;
- Certifications in Project Management areas.
Knowledge and Skills:
- Language: English and/ or another language;
- Computer literacy: MS Office;
- Leadership and People Management (minimum 3 years in managing teams);
- Excellent communication skills;
- The ability to work under pressure;
- The ability to train and advise the team;
- Autonomous, responsible, positive, flexible, proactive person;
- Experience in Project Management in both Waterfall and Agile methodologies (minimum 5 years).
#LikeABosch Benefits:
Financial benefits:
- Flexible benefits system – In addition to your salary, we provide 2700 RON/year through your benefits account, allowing reimbursements based on your preferences;
- Meal tickets - A balanced diet includes at least one hot meal per day, therefore we offer you meal tickets with a value of 40 Ron;
- The company performance related pay - Your contribution to Bosch is valuable. Celebrate a successful year with the company performance related pay;
- Celebrate together - We Like to give presents to our Loved ones, therefore we offer you 300 Ron for Christmas and Easter. Your minor children will enjoy this benefit too, as they will also receive 300 Ron;
- Loyalty bonus: We value your commitment and at 5 years you will receive 750 RON, at 10 years 1500 RON, and for every additional 5 years brings another 1500 RON. It’s our way of saying thank you for being part of our journey.
- Language courses - A new language is key to a new world, so we invite you to learn languages in your free time and get a discount of up to 1200 RON/year (e.g.: two modules of 600 RON each). Please note that the discount is based on the certification that you have passed the specific module.
- Referral bonuses - We build our teams on trust, so we encourage you to refer new candidates to us through our program: Recommend Bosch. For certain positions, we will honor you with an attractive bonus;
- Relocation package - If you’re being recruited from more than 50 km away, we provide a standard relocation package of 2500 RON (conditions apply). This is a one-time fee, paid together with your first salary.
- Life events celebration - Your family is growing while working at Bosch? We congratulate your newborn with a 5000 RON bonus;
- Unforeseen situations - In case of unfortunate events, we support you by offering you free days and financial support (handled on a case-by-case basis);
- Discounts to our partners - We have a strong network in our community so we can offer you discounts to various businesses such as ISHO, Vodafone, and others.
Work-Life Balance:
- Smart Work – Our work contracts include home office days as a standard benefit. Talk to your leader for more information.
- Flex-time possibility - We care about your schedule, therefore we try to offer you flexible working hours, according to personal and business needs. Please discuss this with your leader.
- Growing number of vacation days - Work-life balance is essential for us, therefore we offer you 1 more day of vacation for every 2 years you spend in Bosch. We start with 25 days.
- Internal communities - You are welcome to become an active member of our internal communities: Trainers Community, Wellbeing Community, Quality Ambassadors, Project Management Ambassadors, IT Community, and many others;
- Work from abroad: Do you want to work a few days from abroad? Our Smart Work concept allows you to work from outside Romania for up to 30 days per year. Conditions apply. Please contact HR for support.
Health and sport:
- Medical subscription - We know how important health is, so you get a medical subscription through the Regina Maria network, paid by the company—extended package of medical tests, free or reduced ultrasounds, and consultations.
- Sports benefits - Being active helps you in your personal and professional Life, so we encourage you to stay in shape by using the 7Card discount for Smartfit Studio; See also: flexible benefits;
- Psychological counseling -Through the medical subscription, you can benefit from several free psychological counseling sessions at Clinicile Oana Nicolau and at a discounted price afterward.
Development:
- Bookster- the road to self-improvement is paved by books. Borrow the books that interest you and your family through the Library that comes to your office (and your home).
- Training and certifications -We believe in a Life-Long Learning approach, so we invite you to take part in technical and soft skills training delivered by our internal training team and through other methods.
- Professional Development - Great opportunities to develop yourself within the company. Choose between different career paths: expert, project manager, or associates manager. Whether an upward or lateral move – we’ll be by your side.
- Team-buildings - We organize yearly team-building activities for your department, so you get to know each other and build trust among your peers;
- International Assignments - You can work on international projects with and in other Bosch Locations, as we have offices in more than 60 countries worldwide;
- Diversity and multicultural mindset - More than 10 different nations are represented and several Languages are spoken by our colleagues. Diversity Day is a special day dedicated to sharing our diverse cultural experiences.
