Job Description
Timesheet Management Specialist is responsible for tracking billable hours and managing corrections to timesheets for employees and contractors. This role requires exceptional Account receivable – Order to Cash, organizational skills, attention to detail, and the ability to collaborate effectively with internal teams and clients.
Required skills and qualifications:
- Languages: English and Spanish – minimum B2 level;
- Order to Cash knowledge is a must;
- Proven experience in billing, invoicing, or timesheet management;
- Bachelor’s degree in accounting, finance;
- Strong knowledge of Excel and data analysis;
- Excellent communication and interpersonal skills;
- High attention to detail and strong problem-solving abilities.
Job Responsibilities
- Collect, review, and approve timesheets submitted by employees and contractors;
- Verify that all timesheets are compliant with company policies and client requirements;
- Track billable and non-billable hours for accurate reporting;
- Responsible to handle the incoming tasks by either executing the requested corrections or forwarding the emails to the right person/support group;
- Regularly follow up with internal and external stakeholders to ensure timely resolution of the requests via logged tickets;
- Ensure adherence to billing guidelines, tax regulations, and contractual obligations;
- Run macros to automate repetitive tasks and improve efficiency;
- Identify and correct errors in timesheet data to ensure accuracy;
- Work closely with Consult Managers and other stakeholders to reconcile project hours and expenses;
- Perform month end activities, weekly client files and other required reports and tasks within the agreed timelines and as per existing procedures;
- Maintain and update Desktop Procedures (DTP) to reflect current processes and practices;
- Generate and maintain reports related to daily activities;
- Identify process concerns and, raise these to management and stakeholders to mitigate further associated risks;
- Stay updated on industry best practices and recommend system upgrades or new tools.
Additional Responsibilities
- Offer support on other processes or tasks within the team during vacation periods or when the primary responsible team member is unavailable, ensuring continuity and quality of service;
- Provide training and onboarding support to new team members on the processes and tasks for which you hold primary responsibility, ensuring a smooth transition and knowledge transfer.
