Booking Holdings Romania is a Center of Excellence based in Bucharest, Romania and was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of our Brands.
As part of our Booking Holdings Romania team, you will have the opportunity to be a part of the world’s leading provider of online travel, with a mission of making it easier for everyone to experience the world through five-primary consumer facing brands: Booking.com, Priceline, Agoda, KAYAK and OpenTable.
Role description
The primary goals of this position are to implement, maintain and continuously improve the Business Continuity and Crisis Management programs across BHI, as well as to provide global guidance on the delivery of the Operational Resilience framework.
Key responsibilities include ensuring compliance with policies and standards, coordinating business continuity lifecycle activities, supporting IT Disaster Recovery planning, participating in crisis response efforts, and driving overall improvements in organizational resilience maturity.
The role will also be responsible alongside the BHI Resilience and Crisis Manager for defining Operational Resilience goals, objectives, and initiatives, completing all BCMS and Crisis Management lifecycle activities.
This role provides a hybrid way of working with an onsite presence of 2 days/week.
Key Job Responsibilities and Duties
Coordinate business continuity lifecycle activities for BHI business units including:
Setting up the Business Continuity Plans (BCPs) for the business
Training and education across the business unit - ensuring roles & responsibilities are accepted, colleagues are familiar with their BCPs
Business Impact Assessments
Development of recovery strategies
Testing & exercising (Validation)
Support in managing incidents and crises within the business unit; using the tools (Business Continuity Plans and strategies) and structures (crisis) available
Management of risk within the business unit and more broadly
Contribute to on-going review and improvement of the operational resilience requirements, aligning to the maturity and changing needs of the organization
Support the review and assessment of key 3rd party & partner requirements
Ensure alignment to relevant policies and standards
Support periodic or ad hoc compliance and audit reviews
Ensure understanding and alignment to relevant ISOs, DORA, NIST and other regulatory requirements
Liaise with all BHI business teams to develop effective working relationships and documented BCP plans
Reports to BHI Resilience & Crisis Manager and define on-going goals, objectives and initiatives
Support and align all BCM planning, initiatives and goals with organizational goals, infrastructure capabilities, and Booking Holdings Inc Brands requirements
Role Qualifications and Requirements
Bachelor Degree
Minimum of 5 years of experience in a security & resilience role
Strong understanding of Operational Resilience, focused on what is critical to the organization and its customers
Proven stakeholder management skills at all levels
Strong program management experience
Solid understanding and implementation of ISO 22301, with familiarity with ISO 27001
Knowledge of BCM frameworks (e.g., BCI); BC certification is a plus (e.g., AMBCI)
Ability to work with a high degree of autonomy
Ability to build strong relationships with business partners to drive program adoption and ensure collaboration
Willingness to occasionally work nights and/or weekends during a crisis event
This position requires flexibility, independence, technical knowledge, and strong problem-solving skills. The ideal candidate thrives in ambiguous situations and has a proven track record of delivering results in specialist or manager-level roles
Benefits & Perks
Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travelers worldwide
Working in a fast-paced and performance driven culture
Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation
Competitive compensation and benefits package
Vast amounts of data to validate your ideas and the opportunity to experiment with real users
Booking Holdings is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
