Booking Holdings Romania is a Center of Excellence based in Bucharest, Romania and was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of our Brands.
As part of our Booking Holdings Romania team, you will have the opportunity to be a part of the world’s leading provider of online travel, with a mission of making it easier for everyone to experience the world through six-primary consumer facing brands: Booking.com, Priceline, Agoda, KAYAK, OpenTable and Rentalcars.com.
Role description
This Senior Product Manager role focuses on enhancing the self-service experience for Affiliate partners within Partnerships. It involves identifying key areas for improvement and implementing solutions that streamline processes. The goal is to significantly accelerate the efficiency and effectiveness of the self-service platform for these partners.
This role provides a hybrid way of working with an onsite presence of 2 days/week.
Key Job Responsibilities and Duties
- Drive the strategic vision and roadmap for self-service tools, leading ideation, prioritization, comprehensive backlog management, and actively incorporating customer feedback to evolve the product vision.
- Proactively identify and lead initiatives for automation and scalability, developing and implementing long-term strategies to significantly enhance the efficiency, reliability, and performance of self-service tools across a newly segmented partner base.
- Conduct in-depth analysis of complex qualitative and quantitative data, defining advanced business and product success metrics, developing sophisticated tracking and reporting mechanisms, and leading continuous improvement efforts based on data-driven insights and industry trends.
- Strategically collaborate with design, tech, and diverse cross-functional teams, providing thought leadership and guidance to ensure the delivery of high-quality product outcomes that align with strategic business objectives and deliver exceptional partner value.
- Exercise advanced stakeholder management, proactively navigating ambiguity, building strong relationships with executive stakeholders, and defining strategic alignment with Operations teams and other critical departments to ensure flawless execution and buy-in.
- Cultivate strategic relationships among teams, fostering an environment of trust, collaboration, and shared accountability across product teams within Platform products, and influencing decision-making at a senior level.
- Coordinate the end-to-end delivery of complex features, ensuring accurate, timely, and high-impact releases that significantly improve partner onboarding, management, and payment/reporting visibility, and contribute to long-term business goals.
- Develop and implement comprehensive communication and rollout strategies, including detailed change management plans for internal teams and external partners, ensuring successful adoption of new features and improving partner satisfaction.
- Act as a senior-level advocate for the team's customers and stakeholders, providing strategic insights, representing the team in executive-level discussions, and keeping key stakeholders and the wider business informed of progress, challenges, and opportunities..
- Thought Leadership and Evangelism: Senior PMs may represent the product or company at industry events, conferences, or with key partners, acting as an inspiring leader and evangelist for their product area.
Role Qualifications and Requirements
- At least 4 years of proven experience as a Senior Product Manager or similar role with some focus on developing services and or tooling for internal teams.
- A go-getter who isn’t afraid to roll up their sleeves and dives into a project to achieve success by problem solving.
- Strong communication and stakeholder management skills.
- Excellent collaboration, and influencing skills.
- Strong affinity with technology; previous hands-on experience as an engineer, or equivalent technical role, is nice to have.
- An analytical orientation and strong problem-solving skills proven by the ability to structure issues and analyze alternative solutions.
- Able to understand and formulate meaningful business metrics.
- Able to understand complex technical problems and translate these into easy to understand language for non-tech stakeholders.
- Fluent in the English language both spoken and written.
Benefits & Perks
- Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travelers worldwide
- Working in a fast-paced and performance driven culture
- Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation
- Competitive compensation and benefits package
- Vast amounts of data to validate your ideas and the opportunity to experiment with real users
Booking Holdings is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
