ABOUT THE ROLE
As a Manual QA Engineer, you will help ensure the quality of large-scale grant and expert management systems in a European public-sector environment. You will test complex workflows across applications, APIs, databases, integrations, and performance-sensitive components, working closely with business analysts, developers, and support teams to deliver reliable solutions.
RESPONSIBILITIES
- Define test plans, scope, priorities, scenarios, and test cases, validating user stories, acceptance criteria, business logic, dependencies, and edge cases
- Prepare and manage realistic test data and apply exploratory testing, equivalence partitioning, boundary value analysis, and static and dynamic testing techniques
- Execute functional, regression, integration, UAT, and end-to-end testing across complex enterprise workflows and integrated systems
- Perform API testing with SoapUI, backend data validation with complex SQL queries, and structured-data checks across XML and related formats
- Use JMeter for performance testing and Selenium for basic test execution support, identifying issues that affect system quality and reliability
- Investigate defects across application, API, database, and log layers, using Kibana for log analysis and troubleshooting where required
- Capture test results, screenshots, logs, and supporting evidence; manage tests and defects in Jira and Zephyr with full traceability
- Collaborate with business analysts, developers, and support teams to clarify expected behaviour and support test reporting and progress tracking
REQUIREMENTS
- Bachelor’s degree or equivalent, 7+ years of professional IT experience, and manual testing expertise
- Strong test planning/design and acceptance criteria validation, including exploratory testing, equivalence partitioning, boundary value analysis, and static/dynamic testing
- Experience with Jira and Zephyr for test/defect management and SoapUI for API testing
- Strong SQL, Oracle SQL Developer, and complex queries for test data preparation and backend validation
- Experience with Kibana for logs; XML/structured data using XML Notepad, Notepad++, or similar; and JMeter for performance testing
- Basic Selenium skills plus functional, regression, integration, UAT, and end-to-end testing experience
- Experience with Agile/Scrum and familiarity with ChatGPT or Generative AI for test case optimization
- Ability to troubleshoot application, API, database, and log layers, with strong documentation, communication, and collaboration skills
- English at B2+; French is an asset
SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.
