ABOUT THE ROLE
As a Senior Manual QA Engineer, you will ensure the quality of large-scale grant and expert management systems in a European public-sector environment. You will test complex business workflows across applications and integrated systems, working closely with business analysts, developers, and support teams to deliver reliable, high-quality releases.
RESPONSIBILITIES
- Define test plans, scope, priorities, scenarios, and test cases, validating user stories, acceptance criteria, business logic, dependencies, and edge cases
- Prepare and manage complex, realistic test data and apply exploratory testing, equivalence partitioning, boundary value analysis, and static/dynamic testing techniques
- Execute functional, regression, integration, UAT, and end-to-end testing across complex grant and expert management workflows
- Track TEST, INT, and PREPROD environments, monitoring deployments, availability, and downtime to support effective test execution
- Perform API and backend validation, using SoapUI, SQL, Oracle SQL Developer, XML, structured data, and Kibana to investigate application behaviour
- Capture test results, screenshots, logs, and supporting evidence; manage tests and defects in Jira and Zephyr with full traceability
- Collaborate with business analysts to clarify requirements and expected behaviour, working with developers and support teams to resolve issues
- Support test reporting and progress tracking, providing clear visibility of test execution, defects, dependencies, and quality risks
REQUIREMENTS
- Master’s degree or equivalent in any field, with 5+ years of professional IT experience and strong manual software testing expertise
- Strong test planning/design and acceptance criteria validation, including exploratory testing, equivalence partitioning, boundary value analysis, and static/dynamic testing
- Experience with Jira and Zephyr for test/defect management and SoapUI for API testing
- Strong SQL skills, including Oracle SQL Developer and complex queries for test data preparation and backend validation
- Experience with Kibana for log analysis and XML/structured data using XML Notepad, Notepad++, or similar tools
- Basic Selenium experience for test execution support and ability to troubleshoot application, API, database, and log layers
- Experience with Agile/Scrum, good knowledge of grants and audit business processes, and familiarity with ChatGPT or Generative AI for test case optimization
- Strong documentation, communication, collaboration, and problem-solving skills
- English or French proficiency at B2 level or higher
SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.
