Call Center Operator

Job details:

Handles incoming and outgoing customer calls and messages

Provides accurate and complete information about products and services

Records and forwards customer requests to the relevant departments

Your responsibilities:

Answer incoming calls promptly and professionally, and perform follow-up calls

Assist customers in resolving issues and answering inquiries

Update the database with relevant client interaction details

Follow company scripts and procedures

Your profile:

Excellent verbal communication and active listening skills

Customer-oriented and problem-solving mindset

Proficient in PC use and Microsoft Office

Fluent in Romanian and Russian; English is an advantage

Your benefits:

Fixed salary + performance bonuses

Initial training and continuous development

Friendly and dynamic work environment

Career advancement opportunities

CVs can be uploaded directly on the platform and you will be contacted as soon as they are of interest.