Engagement Consultant @Edenred Romania - Edenred Romania

Engagement Consultant @Edenred Romania

Published 28.05.2025 | Expires 12.07.2025

Send your CV to the address: cariere@edenred.com

Job description

YOU WILL VIBE WITH US

Manage portfolio customers in the assigned geographic region according to the company's agreed segmentation ; promotes and sells the company's products and services to existing customers. This role involves contacting potential and existing customers, understanding their needs and presenting appropriate solutions to build long-term relationships and achieve sales targets.

Main responsibilities:

Is responsible for the promotion and marketing of the company's products and services, via telephone, to portfolio customers, according to the company's allocation/segmentation (Farming activity):

manages the relationship with portfolio customers.
uses scripts and persuasive communication techniques to generate interest
identifies opportunities to sell the company's products and services (cross sell, up sell) to portfolio customers by contacting them (phone/email/online/face2face meetings); informs other members of the commercial department about the identified opportunities in order to define the best solutions for the customer (as appropriate);
prepares product and service offers for portfolio customers in accordance with the identified needs.
deliver attractive product presentations via telephone or virtual meetings, persuading customers to make purchases.
maintains strong relationships with customers, ensuring that satisfaction and loyalty levels are high
negotiates / renegotiates specific contractual terms and conditions with customers in the portfolio, in collaboration with the direct manager and in compliance with applicable legislation and internal company procedures.
prospects the market through various available channels: databases provided by the company, networking, media, cold visits, referrals.
prepares and provides analysis and reports on the work to identify cross-sell and up-sell opportunities with customers in the assigned portfolio.
utilizing Salesforce to estimate as accurately as possible committed deals and their closing dates
has an obligation to ensure that assignments are recorded and completed in Salesforce in a timely manner, with all records kept up to date

WE WILL VIBE WITH YOU

Requirements:

You are graduated from a bachelor’s or master’s degree.
Minimum 3 years' experience in sales, telesales, customer service

You have proved:

Problem solving via innovation & creativity
Strong communications skills (verbal and written)
Can-do attitude and results-driven
Cool-tempered and able to handle rejection
Ability to learn about products and services and describe/explain them to prospects
Excellent phone manner and articulation
Result oriented skills
Team player, proactivity and empathy
Good knowledge of Microsoft Office Package
Languages required: Romanian & English.

WHAT’s IN IT FOR YOU?

Competitive salary;
Benefit by Edenred - Flexible benefits from over 500 partners. We offer an attractive budget, via Benefit Platform, the strongest benefits platform on the Romanian market, to enjoy a tailored benefits package matching your preferences and interests. You will have the opportunity to select from your favourite brands available on the platform: gift vouchers to a wide range of our merchant partners, smart experiences (escape room, lasertag, paintball, skydiving, balloon flights etc.), holiday vouchers, cultural activities, courses and certifications, gym membership, Bookster, foreign language courses, voluntary defined contributory pension, healthcare insurance – medical packages that also include coverage for your 1st degree relatives, transport allowance etc.;
Annual performance bonus – according to our Performance Management Policy;
Edenred cards:

Edenred Restaurant Card - meal tickets – we offer the maximum amount value on the market; We are a promoter of European Project FOOD (Fighting Obesity through Offer and Demand), therefore we encourage each employee to take lunch break;

Edenred Cultural Card – we promote work-life balance and value the things you love to do, therefore you will have access to different services, such as: going to the theatre, cinema, dance classes, listening to your favourite singers at concerts/music festivals, relaxing in aqua parks or enjoying outdoor activities in adventure parks etc.;

Edenred Vacanta Card - if you love vacations in Romania, you can use your Edenred card for amazing offers all over the country;

Edenred Card Cadou – we celebrate together on special events with gift cards (Easter, Christmas, 8th of March – for our female colleagues, 1st of June – for employees’ children under 18 years old);

Loyalty Bonus – we are happy to have you with us for a number of years and we reward your loyalty to the company;
Referral bonus - for recommending your friends who get hired on our open positions;
Financial support – we offer you support for specific life events (childbirth, retirement, illness etc.);
Extra vacation days – 2 days off/year for personal situations, 1 day off on your birthday, more days of vacation depending on your tenure with Edenred and on the total length of employment;
Learning and development opportunities. We grow together! We offer annual training calendar, free access to our e-learning platform and also encourage internal mobility;
Teambuildings and other exciting company events(Christmas party, Kids party, Annual Kick Off meeting, Out For Lunch) as we like to party, to have fun and to celebrate our success together;
ESG Projects – „Ideal”: our ESG policy (IdealPeople – improve quality of life, IdealPlanet – preserve the environment, IdealProgress – create value responsibly);
Workshops – covering various subjects, such as: wellbeing, first aid basics, financial trainings etc.;
Hybrid work model;

OTHER DETAILS

Location : Bucharest / Sfantu Gheorghe
Specific working conditions: Full-time job

🚀 Hai în aventura Edenred România!

Ne dorim colegi pasionaţi, creativi, care să performeze alături de noi în fiecare zi. Dacă vrei să simţi vibe-ul Edenred, te aşteptăm în echipa noastră!

Trimite-ne CV-ul tău la cariere@edenred.com, iar noi te vom contacta pentru mai multe detalii.

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