Agent Call Center
CompanyWall SRL
How did the interview go?
Procesul de instruire prezentat include o perioadă de probă de cinci zile, iar după aproximativ două ore de training începi deja să contactezi telefonic directori sau administratori de firme, urmând un script de vânzare prestabilit.
Activitatea presupune respectarea unui scenariu rigid de vânzare, cu puțină flexibilitate în abordarea conversației cu potențialii clienți.
Un alt aspect important este că raportul contractual se reînnoiește lunar, ceea ce poate ridica semne de întrebare pentru persoanele care caută stabilitate profesională pe termen lung.
Concluzie: Din perspectiva mea, postul este orientat în principal spre vânzări telefonice standardizate, cu instruire inițială foarte scurtă și cu incertitudini privind continuitatea contractuală.
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