Jr. Customer care specialist
Suvoda Software SRL

How did the interview go?
Requirements:
Bachelor’s Degree preferred;
Computer-operating skills;
Friendly, service-oriented attitude;
Written and verbal communication skills;
Attention to detail;
Ability to identify and solve problems in an efficient and effective manner;
Ability to work independently with little to no supervision;
Ability to take initiative to use resources to investigate issues and present solutions;
Prior technical support experience preferred, especially in IRT or related field;
Multilingual skills preferred.
*
Dupa cum vedeti usor, 99% sunt clasicele soft skills si 0% sunt cerinte de orice experienta in customer care. Eu eram mai mult decat calificata, daca punem la socoteala aceste cerinte "oficiale".
Bineinteles rejectata, deoarece sunt un munte de soft skills de fatada doar ca sa piarda timpul oamenilor cu joburi fantoma, un mare "trend" in Ro acum.
Interview questions and tests


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