SupportNinja

Technical Suport level 2 / Technical Support Representative Tier 2

SupportNinja

Bucuresti
Technical Suport level 2 / Technical Support Representative Tier 2
3 days
Very easy
Negative experience Experience negative
I accepted the offer Offer accepted
Received answer Feedback received

How did the interview go?

Interviul pentru Technical Suport level 2 / Technical Support Representative Tier 2a fost complet misleading. Deși poziția era anunțată ca tehnică cu cunoștințe în Battery Solar Energy, întrebările au fost exclusiv despre customer support generic. (Call Center)

Recrutorii nu au știut să explice aspectele tehnice ale rolului nici măcar în primele zile de muncă. Informații contradictorii despre program și ture ce au fost lămurite abia în ziua 3 de angajare.
Proces de recrutare grăbit, semn de disperare în găsirea rapidă de candidați.

Interview questions and tests

Doar întrebări standard de customer service.
Zero întrebări tehnice pentru o poziție Technical Suport level 2 / Technical Support Representative Tier 2. Doar întrebări standard de customer service: "Cum gestionezi clienții dificili?", "Cum prioritizezi task-urile?"
Experience negative Negative experience
Offer accepted I accepted the offer
Feedback received Received answer
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CGS Romania

Technical Support Representative - English

CGS Romania

Bucuresti
Technical Support Representative - English
1 day
Easy
Positive experience Experience positive
I accepted the offer Offer accepted
Received answer Feedback received
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Experience positive Positive experience
Offer accepted I accepted the offer
Feedback received Received answer
Webhelp Romania

Technical Support Representative - English

Webhelp Romania

Bucuresti
Technical Support Representative - English
14 days
Easy
Positive experience Experience positive
I accepted the offer Offer accepted
Received answer Feedback received
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Experience positive Positive experience
Offer accepted I accepted the offer
Feedback received Received answer
Valoris Center

Technical Support Representative - English

Valoris Center

Bucuresti
Technical Support Representative - English
14 days
Easy
Positive experience Experience positive
I declined the offer Offer refused
Received answer Feedback received
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Experience positive Positive experience
Offer refused I declined the offer
Feedback received Received answer
Concentrix

Technical Support Representative - English

Concentrix

Bucuresti
Technical Support Representative - English
2 days
Easy
Positive experience Experience positive
I accepted the offer Offer accepted
Received answer Feedback received
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Experience positive Positive experience
Offer accepted I accepted the offer
Feedback received Received answer
TP Romania

Technical Support Representative - English

TP Romania

Remote
Technical Support Representative - English
3 days
Medium
Negative experience Experience negative
I accepted the offer Offer accepted
Received answer Feedback received
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Experience negative Negative experience
Offer accepted I accepted the offer
Feedback received Received answer
Foundever

Technical Support Representative - lb germana

Foundever

Remote
Technical Support Representative - lb germana
7 days
Easy
Positive experience Experience positive
I accepted the offer Offer accepted
Received answer Feedback received
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Experience positive Positive experience
Offer accepted I accepted the offer
Feedback received Received answer
Uber Romania

Technical Support Representative

Uber Romania

Bucuresti
Technical Support Representative
1 day
Medium
Neutral experience Experience neutral
I declined the offer Offer refused
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Experience neutral Neutral experience
Offer refused I declined the offer
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Webhelp Romania

Technical Support Representative

Webhelp Romania

Bucuresti
Technical Support Representative
5 days
Medium
Positive experience Experience positive
I declined the offer Offer refused
Received answer Feedback received
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Experience positive Positive experience
Offer refused I declined the offer
Feedback received Received answer
Carestream Dental Romania

Technical Support Representative

Carestream Dental Romania

Bucuresti
Technical Support Representative
1 week
Very easy
Positive experience Experience positive
I accepted the offer Offer accepted
Received answer Feedback received
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Experience positive Positive experience
Offer accepted I accepted the offer
Feedback received Received answer