Join Our Team – Secure Your Job in Just 48 Hours!* ︉︇︄︍︈︋︋️︂︆︄︃︁︁︎︌︈︂︇︍︈︆︅️︊︄︈︌︊︎︂︎
Descrierea jobului
Are you an advanced Italian speaker? Looking for a hassle-free hiring process? We’ve got you covered – from application to contract signing in just 48 hours!
Why Choose Us?
Great financial package:
- Competitive salary
- Lunch vouchers
- Annual fixed bonuses
Ideal for Students and People Starting Their Career:
- Multicultural work environment
- Great career advancement opportunities after 6 months. Or even sooner, for extraordinary results
- Program in the afternoon: from 3 PM till midnight
Other benefits:
- Full medical insurance + preferential discounted prices for family members
- Flexibility for unforeseen events
- Childbirth support
A Workplace Where You Belong:
- Online library access for book lovers
- Discounts for gym & recreational activities
Role:
- Providing exceptional customer service in a non-scripted world for customers by phone and chat
- Getting to the right resolution with every call so members can get back to streaming
- A fast-paced and team-based international work environment
- Interacting with all types of people from all over the world
- Learning new things every day and finding creative ways to solve problems
- Supporting your team performance by giving and receiving constructive feedback.
Requirements:
- Fluent ITALIAN - written and spoken as well as excellent comprehension skills
- Able to listen, connect and solve problems of our customers (screening plans, technical issues, payment, streaming devices, content, etc)
- Experience streaming on various devices (TV, phones, gaming systems, etc)
- A basic understanding of computers and home networking terminology (operating systems, browsers, routers, modems, etc)
- The ability to quickly adapt to change with a positive and enthusiastic attitude
- The drive to be successful and contribute to the success of others
- Preferably have experience with working in a customer service environment
This is a work from office position in Cluj-Napoca.
About TP
TP is the global leader in outsourced omnichannel customer experience management. TP is one of the largest employers in Romania, with over 4000 happy employees.
📢 Don’t miss your chance! Apply now and start your career with us in just 48 hours!