Kindly send your CVs in English by 30 th of January 2026.
About You
English skills - advanced
Spanish skills - medium/advanced
Casino game knowledge needed (previous Dealer experience, online or landbased)
At least 1 year experience in Ezugi with > 50% game types known (GK)
Good PC Skills (Excel, Power Point)
Strong knowledge of organizational development and process optimization
Good analysis and synthesis skills, attention to details, problem solving capacity
Knowledge of professional development processes
Learning ability – selecting and using learning/training methods and procedures fit for situations when they teach or learn new things
Good communication skills, active listening and summarizing skills
Ability to learn and develop professionally
Time management and organizational skills, able to meet deadlines
High responsiveness to professional demands
Ability to efficiently manage multiple tasks
Excellent teamwork skills
Professional integrity (impartial professional attitude, ethical profile)
About the Role
Increasing organizational efficiency by studying organizational structures, methods, systems and procedures, and supporting organizational development by coordinating training activities for company personnel
Communicating with managers to ascertain their requirements
Team task resolution
Ensuring good implementation of operational procedures and provide ongoing support
Having detailed knowledge of procedures and manuals as well as operational structure and processes
Adhering to set quality standards; responsible for maintaining product integrity and quality of service provided by the company
Maintaining up-to-date documentation related to procedures and manuals and creating new procedures as needed
Monitoring performance of local studio staff (pit bosses, trainers, dealers, shufflers) and external partner studios; creating and submitting reports containing suggestions for performance improvement
Supporting monthly meetings with local operations and external studios and ensure ongoing communication with designated individuals to maintain product quality across locations
Planning, delivering and evaluating training programs for operational employees (pitbosses, trainers, dealers, shufflers) in accordance with the company's needs and objectives
Setting the goals and objectives of training and/or presentations, and choosing appropriate training methods
Traveling to client’s premises, as required
Reporting to direct manager any irregularities observed in any of the locations (local or external)
Work schedule - 2 shifts: 9:00 - 17:00 / 10:00 - 18:00; 14:00 - 22:00;
Recruitment Process
HR Interview
Technical Interview with selected candidates
Offer
