Are you ready to write your next chapter?
Make your mark at one of the biggest names in payments. We’re looking for a Senior Technical Trainer to join our ever evolving Technology Enablement Team within the Office of the CTO and help us unleash the potential of every business.
What you’ll own as the Senior Technical Trainer
The Technical Trainer will design, develop, and deliver high-impact learning experiences that enable Worldpayers to adopt new technologies, tools, and ways of working. This role supports strategic transformation initiatives by building a future-ready workforce through scalable, engaging, and technically sound training programs.
Working as part of the Technology Enablement Team within the Office of the CTO, this role is both strategic and operational in nature.
Learning Strategy & Design
Conduct training needs analysis and audience segmentation.
Define learning objectives aligned with business outcomes.
Design and develop learning journeys, curricula, and performance support tools.
Apply instructional design principles and agile development methodologies.
Content Development & Delivery
Create and maintain technical learning content across multiple formats (e.g., eLearning, instructor-led, microlearning).
Translate complex technical concepts into accessible learning materials.
Manage content lifecycle including updates, quality assurance, and optimization.
Technology & Systems
Utilize learning technologies and Learning Management Systems (LMS) for content delivery and tracking.
Oversee and optimize Content Management Systems (CMS), including SharePoint, Teams, and My Worldpay pages.
Ensure effective workflow management and content governance.
Training Execution
Deliver engaging training sessions and presentations to diverse audiences.
Support adoption of AI tools, digital platforms, and modernization initiatives (e.g., Jira Migration, Defensive Programming, Clarity Frictionless Timesheet).
Measurement & Reporting
Design and implement evaluation strategies, assessments, and quizzes.
Track and report on training impact, engagement, and feedback.
Use data fluency to inform continuous improvement.
Stakeholder & Change Management
Collaborate with cross-functional teams to support change initiatives.
Manage relationships with internal stakeholders and external vendors.
Drive employee engagement through effective communication and support.
What you’ll bring
Instructional Design & Learning Content Development
Technical Communication & Concept Simplification
Learning Technology Proficiency (LMS, CMS, SharePoint, Teams)
Data Fluency & Impact Reporting
Quality Assurance & Feedback Management
Project Management (Stakeholder, Risk, Resource, Vendor)
AI Training & Use Case Exploration
Agile Learning Development
Strategic Change Management
Employee Engagement & Relationship Management
About the team
To learn more about our winning teams, check out our world-class teams that own it every day.
What makes a Worldpayer
What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one.
Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.
Privacy Statement
Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
