For our business partner—a leading global technology provider specializing in Software Development, Web and Mobile Development, and IT Consulting—we are seeking a System Engineer to join their growing infrastructure team. The company delivers diversified enterprise projects across industries, offering a dynamic and innovation-driven environment.
As a System Engineer, you will be part of the first line of support, working in a 24/7 rotational shift system. Your role is essential to ensuring the reliability, performance, and continuous improvement of the company’s operating environment.
You’ll be responsible for installing, maintaining, and upgrading systems, as well as monitoring infrastructure health, responding to incidents, and supporting long-term scalability.
Key Responsibilities
- Monitor infrastructure using tools like SolarWinds, Nagios, or Spiceworks
- Perform troubleshooting, log analysis, and root cause investigations
- Create and manage Active Directory accounts and security groups
- Provide access to shared drives and network printers
- Update DNS records and manage basic network configurations
- Start/stop Windows services and recycle IIS application pools
- Install and manage SSL certificates
- Perform disk clean-up and optimize VM resources (CPU, RAM, HDD)
- Assist in VM creation and decommissioning
- Execute OS patching (manual and automated) using SCCM, Ansible, or Batchpatch
- Troubleshoot Citrix sessions and published applications
- Maintain and update technical documentation
Qualifications & Skills
- Bachelor’s degree in Computer Information Systems or a related field
- Minimum 1 year of experience in Windows and/or Linux system administration
- Familiarity with Active Directory, Office365, scripting, and infrastructure tools
- Strong communication, documentation, and problem-solving skills
- Ability to work in a distributed team and follow established procedures
- Willingness to work in a 24/7 support environment (rotational shifts)
