Compară 
The global CX leader is recognized for its visionary innovation, performance and customer impact with its approach to hybrid working models and employee engagement.
Foundever™, a global leader in the customer experience (CX) industry, today announced that it has been named Company of the Year by Frost & Sullivan. Frost & Sullivan’s Company of the Year Award is its top honor and recognizes the market participant that exemplifies visionary innovation, market-leading performance and unmatched customer care.
“We are beyond appreciative to have received this incredible honor from Frost & Sullivan,” said Olivier Camino, global COO & co-founder of Foundever. “Our focus on the employee experience–especially with our hybrid workspaces–is a testament to our belief that the employee experience is the customer experience. We’re proud to be leading the charge with innovations to provide and maintain a better company culture for our 170,000 people around the world.”
Frost & Sullivan applies a rigorous analytical process to evaluate multiple nominees for each award category before determining the final award recipient. The process involves a detailed evaluation of best practices criteria across two dimensions for each nominated company. Foundever excels in many of the criteria in the CX Outsourcing Employee Engagement space.
“We bestow Foundever with the 2022 Company of the Year Award in the Global CX outsourcing employee engagement industry,” said Alpa Shah, Global Vice President of CX Practice, Frost & Sullivan. “The company has strategically invested in employee engagement to tackle the industry’s long history of attrition issues. It achieved this by recognizing that work from home is here to stay, so hybrid models are imperative.”
To read the full report from Frost & Sullivan, click here.
